Privacy Policy

1. Introduction:

At Days Out Andalucia, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit our website and use our services.

2. Information We Collect:

2.1. Personal Information: When you make a booking or payment through our website, we may collect personal information such as your name, email address, phone number, billing address, and payment details.

2.2. Booking Details: We may also collect information related to your bookings, including travel dates, pickup locations, and destinations.

2.3. Device Information: We may collect information about your device, including your IP address, browser type, operating system, and other technical details when you visit our website.

3. Use of Information:

3.1. Service Provision: We use the information collected to provide our coach/bus services, process bookings and payments, and communicate with you regarding your reservations.

3.2. Customer Support: We may use your information to respond to your inquiries, provide customer support, and address any issues related to your bookings.

3.3. Marketing Communications: With your consent, we may send you promotional offers, newsletters, and updates about our services via email or other communication channels.

4. Data Security:

4.1. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.

4.2. We use industry-standard encryption protocols to secure sensitive information such as payment details during transmission.

5. Data Retention:

5.1. We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and regulatory requirements.

5.2. After the retention period expires, we will securely delete or anonymize your personal data in accordance with applicable laws and regulations.

6. Third-Party Services:

6.1. We may use third-party service providers to process payments, manage bookings, or analyze website traffic. These service providers have access to your personal data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

7. Data Transfer:

7.1. Your personal data may be transferred to, and stored at, destinations outside the European Economic Area (EEA) for the purposes outlined in this Privacy Policy. By providing your personal data, you consent to such transfers.

8. Your Rights:

8.1. You have the right to access, update, or delete your personal data held by us. You may also request that we restrict the processing of your data or object to certain types of processing.

8.2. If you wish to exercise any of these rights or have any questions about our data practices, please contact us using the contact information provided below.

9. Updates to Privacy Policy:

9.1. We may update this Privacy Policy from time to time to reflect changes in our data processing practices or legal obligations. We will notify you of any material changes by posting the updated policy on our website or through other communication channels.

10. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Days Out Andalucia
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

11. Effective Date:

This Privacy Policy is effective as of 17th March 2024.